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FAQ
FAQ – Service
SERVICE
How can I get the quotation?
A: Please provide us the information as below:
1. Item Number
2. Quantity
3. Company Information (Name, Tel, Fax, Address, and Webpage)
4. Any Other Relevant Details
How long is the lead time after placing the order?
A: Lead time depends on a number of factors, such as the stock and production status. ?Usually the sample orders take about 2~3 business days, and the mass orders take about 10~30 business days after the order is placed.?
How long does the delivery time take?
A: We send our goods from Taiwan, and the delivery time depends on the location of your delivery address, and the shipping way will be Express Service, Sea Shipping, Air Shipping for you reference. Express Service: The ETA will be 3~7 days after remitting the Payment. Sea Shipping and Air Shipping: It will be depended on Logistic Schedule after remitting the Payment.
PAYMENT
We accept T/T, PayPal, Western Union
PACKAGING & SHIPPING
PACKAGING INFORMATION
12PCS/N.W. : 5.5KGS/G.W. : 6.7KGS/CUFT: 1.97’/CTN
SHIPPING INFORMATION
1. For small quantity, shipment is prefered to shipping with express by UPS, DHL, EMS, TNT or FedEx to meet your deadline on time worldwide basis.
2. For regular mass production, shipments can be arranged by air-shipping, sea-shipping or express. Let us know on your requirement we will try to save your budget and meet deadline.
